Effectiveness of using an enterprise system to teach process-centered concepts in business education

Document Type

Article

Publication Date

2-1-2004

Abstract

This study investigates whether or not student’s performance, self-efficacy, and satisfaction are enhanced by the use of an enterprise system as a support tool for learning business process and enterprise systems concepts. The study compares three instructional delivery methods. A traditional instruction method (lecture format plus reading/exercises) serves as the control. The second and third instructional methods are computer-based methods. In the second method, students receive traditional lecture format with full access to hands-on an enterprise system transaction exercise. In the third method, students receive traditional lecture format, but also have full access to simulated hands-on an enterprise system via Web transaction exercises (i.e. ScreenCam movies). A statistically significant difference between-instructional methods effect is found. Post hoc analysis showed that the simulated hands-on instruction group’s performance score was significantly higher than that of the control group. There were no other statistically significant differences found, but practical considerations at this learning environment are discussed. © 2004, Emerald Group Publishing Limited

Publication Source (Journal or Book title)

Journal of Enterprise Information Management

First Page

56

Last Page

74

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