Date of Award
1991
Document Type
Dissertation
Degree Name
Doctor of Philosophy (PhD)
Department
Marketing (Business Administration)
First Advisor
Joseph F. Hair, Jr
Abstract
This study examined the importance of two constructs--work relationships and job/home conflict--as potential mediators/moderators of the linkage between role conflict and role ambiguity with a variety of work outcomes in a salesforce setting. These outcomes include: sales performance, job satisfaction, emotional burnout, and propensity to leave. Results indicate that the relationships between these outcomes and the role variables are often mediated rather than direct. Implications for both researchers and practitioners are developed as well as a future research agenda.
Recommended Citation
Boles, James Sanders, "The Effect of Work and Non-Work Influences Upon the Relationships Between Role Stress and Selected Work Outcomes." (1991). LSU Historical Dissertations and Theses. 5167.
https://repository.lsu.edu/gradschool_disstheses/5167
Pages
257
DOI
10.31390/gradschool_disstheses.5167