Intended and Unintended Consequences of ERP System Implementation
Document Type
Article
Publication Date
12-1-2023
Abstract
We provide evidence that enterprise resource planning (ERP) systems are potentially beneficial to firm decision-making but can also have unintended effects. The tax function is one of the largest consumers of data within a firm, with over 50 percent of time spent gathering tax data and less than 30 percent of time spent on strategic data analysis (PricewaterhouseCoopers (PwC) 2015). Difficulties in getting high-quality, timely tax information could negatively impact a firm’s tax compliance activities and leave few resources for tax planning. Following the absorptive capacity theory, we predict and find that ERP systems are associated with a greater degree of tax planning post-adoption, resulting in lower tax burdens. However, we also note increased firm discretion in tax planning, resulting in a larger amount of aggressive tax positions. Practically, our findings have important implications for the use of ERP systems both within the tax function and across other decision-making areas.
Publication Source (Journal or Book title)
Accounting Horizons
First Page
177
Last Page
205
Recommended Citation
Walton, S., Wheeler, P., & Zhang, Y. (2023). Intended and Unintended Consequences of ERP System Implementation. Accounting Horizons, 37 (4), 177-205. https://doi.org/10.2308/HORIZONS-2020-192