Date of Award


Document Type


Degree Name

Doctor of Philosophy (PhD)



First Advisor

Michael F. Burnett


The primary purpose of this study was to describe the personality types of job coaches and program managers of supported employment programs (SEP) in Louisiana. The population frame consisted of supported employment personnel working for programs approved by Louisiana Rehabilitation Services (LRS). Fifty-two facilities were identified as having active SEPs. Representatives from 45 facilities responded to the questionnaires. Data were collected using two instruments. The researcher-designed information sheet was used to collect data on the variables: title, gender, number of clients served, type of supported employment services, number of job coaches, length of employment, and distribution of job responsibilities. The Myers-Briggs Type Indicator (MBTI) was used to identify the personality types of supported employment staff. Demographically the sample included 42 program managers and 66 job coaches. The average program size was 24.5 consumers and 4.9 job coaches. Management activities occupied an average 41.6% of managers' work time. Job coaches spent more than 75% of their time providing direct service to consumers. The most frequently occurring personality type for managers was ISTJ (21.4%). The most frequently reported type preferences from the dichotomous pairs were extroversion (E) (54.8%), intuition (N) (52.4%), feeling (F) (52.4%), and judgement (J) (69.0%). For job coaches the most frequently reported personality type was ESTJ (25.8%). The most frequent individual type preferences were extroversion (E) (60.6%), sensing (S) (69.7%), thinking (T) (57.6%) and judgement (J) (72.2%). Chi-Square tests comparing manager type to the estimate for the U.S. population, revealed that the E/I preference and S/N preference were not independent. For job coaches, the E/I preference was not independent. When the reported manager types and job coach types were compared, the Chi-Square tests revealed that managers had a higher proportion of N than job coaches and job coaches had a higher proportion of S than managers. Chi-square test results using the pair preferences revealed that the S-N/T-F preference was not independent. No association was found between type and length of employment for either managers or job coaches. When type and distribution of time were compared, manager's S/N preference and use of management time were associated.