Doctor of Philosophy (PhD)


Higher Education Administration and Research

Document Type



This study aimed to explore how University Liaisons respond to homelessness on their campus. With new federal and state laws being enacted, little research focuses on the policies, programs, and services at universities. Community Colleges tend to be a more attractive option for homeless youth due to the low cost; however, universities are also seeing an increase in the homeless student population, and more research is needed at the university level. The overarching research question is: How are universities' liaisons with state legislation responding to homelessness? This study used a comparative multiple-case study approach to explore how ULs respond to campus homelessness. ULs described the programs and services and provided their assessment and overall effectiveness. Purposeful and convenience sampling techniques recruited participants for this study for the qualitative data collection phase. This study's data collection type included five interviews with ULs from two states and an examination of HEOA, Senate Bills 3616, Louisiana HB 906, and Illinois Higher Education Housing and Opportunity Act. Interviews were conducted in a semi-structured format, including open-ended questions.

The results of this study indicated that university liaisons' responses are urgent, time-sensitive, and critical for success when working with homeless students. The response mirrors an emergency medical technician (EMTs). The study found that university liaisons arrive at the scene by meeting students where they are when faced with many societal issues and challenges. They apply aid first by seeking financial aid options. Apply pressure by offering or connecting to programs and services that are holistic—lastly, transport to stable care by providing stable housing and education to remain in college.



Committee Chair

Tobin, Kerri