Teaching qualitative research methods through service-learning

Krisanna Machtmes, Louisiana State University
Earl Johnson, Louisiana State University
Janet Fox, Louisiana State University
Mary S. Burke, Louisiana State University
Jeannie Harper, Louisiana State University
Lisa Arcemont, Louisiana State University
Lanette Hebert, Louisiana State University
Todd Tarifa, Louisiana State University
Roy C. Brooks, Louisiana State University
Andree L. Reynaud, Louisiana State University
David Deggs, University of Arkansas
Brenda Matzke, Georgia Southern University
Regina T.P. Aguirre, The University of Texas at Austin

Abstract

This paper is the result of a voluntary service-learning component in a qualitative research methods course. For this course, the service-learning project was the evaluation of the benefits to volunteers whom work a crisis hotline for a local crisis intervention center. The service-learning course model used in this paper most closely resembles the "problem-based service-learning" course model where students work as consultants. This paper focuses on the processes involved and the benefits to students in improving their qualitative research skills through the service-learning project.