Age and technology innovation in the workplace: Does work context matter?

Document Type

Conference Proceeding

Publication Date

9-1-2011

Abstract

Two workplace trends will become increasingly important in years to come: reliance on information technology (IT) and workforce aging. This study explores the influence of workplace context on employee reactions to the implementation of a new IT initiative to better understand innovation enhancers and inhibitors. Employees from multiple workplace departments completed a questionnaire that assessed their reactions to the implementation. Age-based differences and contextual influences were estimated to predict satisfaction with the implementation process. Hierarchical linear models indicate that younger workers reported less satisfaction than older workers - an effect that was more pronounced in relatively young departments. These findings challenge ageist notions and emphasize the role of context on attitudes formation. Multi-institutional and multilevel field-setting data are rare making this a unique research contribution. © 2011 Elsevier Ltd. All rights reserved.

Publication Source (Journal or Book title)

Computers in Human Behavior

First Page

1612

Last Page

1620

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